Privacy & policy

Privacy Policy

Last Updated: 7-9-26

Delta Infrared Solutions respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit a form, request an inspection, or otherwise communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Delta Infrared Solutions may collect personal information that you voluntarily provide through our website forms, email, phone communication, or inspection requests. This may include:

  • Name

  • Email address

  • Phone number

  • Company or association name

  • Property address or service location

  • Property type

  • Inspection details or service needs

  • Message details or areas of concern

  • Preferred contact method

  • Any other information you choose to provide

We may also collect limited technical information automatically when you visit our website, including your IP address, browser type, device type, pages visited, referring source, time spent on the website, and general location information.

How We Use Your Information

We may use the information collected to:

  • Respond to inquiries and inspection requests

  • Contact you about scheduling, service needs, or project details

  • Provide information about our infrared inspection services

  • Prepare estimates, proposals, or service recommendations

  • Maintain business records

  • Improve website performance and user experience

  • Protect our website and forms from spam, fraud, or abuse

  • Comply with applicable legal, regulatory, or business obligations

Submitting a form does not create a formal service agreement. A service agreement is only established when both parties separately agree to the scope of work, pricing, scheduling, and any applicable terms.

Contact Forms and Inspection Requests

When you submit a contact form or inspection request, we use the information you provide to review your request, understand the inspection need, and follow up with the appropriate next step.

We may contact you by phone, text, or email regarding your inquiry, scheduling, service updates, or related communication. You may opt out of future communications at any time.

Email and Communication Records

If you contact Delta Infrared Solutions by email, phone, form submission, or another communication method, we may retain a record of that communication to respond properly, provide service, maintain business records, and support future communication.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, enhance website performance, and protect forms from spam or automated abuse.

For more information, please review our Cookies Policy.

Google reCAPTCHA

Our website may use Google reCAPTCHA to help protect forms from spam, fraud, and automated submissions. reCAPTCHA may collect information about your device, browser, IP address, and website interaction to help determine whether a form submission is legitimate.

Use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Third-Party Services

Delta Infrared Solutions may use trusted third-party service providers to help operate our website and business. These may include providers for:

  • Website hosting

  • Analytics

  • Email delivery

  • Form processing

  • Spam protection

  • Security tools

  • Scheduling tools

  • Maps or embedded website features

  • Website maintenance

  • Communication services

These third-party providers may have access to limited information only as needed to perform their services. They are not authorized to use your information for their own unrelated marketing purposes.

Sharing of Information

Delta Infrared Solutions does not sell your personal information.

We may share information only when necessary to operate our business, respond to your request, provide services, comply with legal obligations, protect our rights, prevent fraud or abuse, or work with trusted service providers who support our website and business operations.

We may also share information if required in connection with a business transfer, merger, acquisition, restructuring, or sale of business assets.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to help protect information submitted through our website.

However, no website, email system, online form, or internet transmission method can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through website forms unless specifically requested through a secure method.

How Long We Keep Information

We may retain information for as long as necessary to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, improve operations, or support legitimate business needs.

When information is no longer needed, we may delete, archive, or securely store it in accordance with our business practices and applicable requirements.

Your Choices

You may contact us to request that we update, correct, or delete information you previously submitted, subject to legal, contractual, security, and business recordkeeping requirements.

You may also opt out of certain communications by contacting us directly or following any unsubscribe or opt-out instructions provided in our messages.

Children’s Privacy

Our website is intended for general business, property, and inspection-related inquiries. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites, tools, maps, or embedded features. Delta Infrared Solutions is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Updates to This Privacy Policy

Delta Infrared Solutions may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Delta Infrared Solutions
Email: info@deltainfraredsolutions.com